How to assess your item and get a price offer
- How do I trade-in my device through BuyBack?
- How do I best describe the condition of my device for resale on Back Market?
- Do I need to include accessories when I trade in a device on Back Market?
- I’m not sure about the model of the item I want to trade in. What can I do?
- What items can I trade-in through BuyBack, and is BuyBack available outside the U.S.?
- Is my personal data safe through BuyBack?
- I am outside the 48 contiguous US states. Can I still trade in my item?
- What is a blacklisted, greylisted, unlocked, counterfeit, or foreign device?
- My device is no longer working, can I trade it in?
- My device’s screen is broken. Can I still trade it in?
- Where can I find the specs for my gaming console?
- My phone is locked by a carrier. Can I trade it in through BuyBack?
- My item has been repaired. Can I trade it in through BuyBack?
- I want to trade in a refurbished device. Can I do that?
- Can I trade in an item through BuyBack and use the money to buy another device right away?