Back Market - Help Center - USA Help Center home page

Go back to the shop

Back Market - Help Center - USA Help Center home page

  1. Back Market - Help Center - USA
  2. Trade-in
  3. How to assess your item and get a price offer

How to assess your item and get a price offer

  • Trade in and trade up with Back Market & PlayStation
  • How does Shake to Trade-in work?
  • How do I trade in my device for cash on Back Market?
  • How do I best describe the condition of my device?
  • Do I need to include accessories when I trade in a device on Back Market?
  • I don't know the model of the item I want to trade in. What can I do?
  • What items can I trade in and in which countries is Back Market Trade-in available?
  • Is my personal data safe through Trade-in?
Deutsch Deutsch (Österreich) Ελληνικά English (AU) English (GB) English (IE) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska

Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

Get help with an order
For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (AU) English (GB) English (IE) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska