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Problem with my order

Browse these articles for help with specific devices and issues.

iPhone, iPad

  • Getting my iPhone connected to my carrier
  • A button on my phone isn't working
  • I see 'invalid SIM' or 'no SIM' on my iPhone/iPad
  • Force Restart my iPhone/iPad
  • Why is my iPhone showing an “Important Message” or “Unknown Part” warning from Apple?
  • Wrong Keyboard on my iPhone/iPad
See all 7 articles

Smartphones

  • How do I connect my Android to my carrier?
  • Access Point Name (APN) settings on Android
  • Finding your IMEI number
  • My device is blocklisted

MacBooks

  • Troubleshooting MacBook charging & battery issues
  • How to reinstall macOS (Intel)
  • How do I set up my MacBook?
  • My Mac won't turn on
  • Tips for common Mac keyboard and password issues

General questions

  • I have a question about the return process
  • 3G network shutdown: What you need to know
  • My phone is frozen or won't turn on
  • Screen issues on your device
  • Why can't I connect to the Internet from my phone?
  • Where can I find delivery and shipping info?
See all 14 articles

Windows laptops

  • My Windows device has a blue, black, or blank screen
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