Problem with my order
Browse these articles for help with specific devices and issues.iPhone, iPad
- I need help connecting my iPhone to my carrier
- I see “Invalid SIM” or “No SIM” on my iPhone/iPad
- How do I force restart my iPhone/iPad?
- Why is my iPhone showing an 'Important Message' or 'Unknown Part' warning from Apple?
- How do I change the keyboard on my iPhone/iPad?
- My phone makes noise when I take a picture, is this normal?
Smartphones
General questions
- Why can’t I use Apple Intelligence on my device?
- Privacy notice for the liveness identity verification
- How do replacement orders work?
- What do I need to know about the 3G network shutdown?
- Why can't I connect to the Internet from my phone?
- Where can I find delivery and shipping info?