General questions
- I have a question about the return process
- 3G network shutdown: What you need to know
- My phone is frozen or won't turn on
- Screen issues on your device
- Can't connect to the Internet from your phone?
- Delivery and shipping info
- I received the wrong item
- How do I know which network my carrier uses?
- Why is it important to check the state of the package and the product after delivery?
- I received a faulty/damaged device, what do I do?
- I'm not happy with my order, what can I do?
- How do I report a defect with my order?
- Need help?
- I'm missing a device from my order. What do I do?
- My order didn't match the appearance grade