General questions
- I have a question about the return process
- 3G network shutdown: What you need to know
- My phone is frozen or won't turn on
- Screen issues on your device
- Why can't I connect to the Internet from my phone?
- Where can I find delivery and shipping info?
- I received the wrong item
- Why is it important to check the state of the package and the product after delivery?
- I received a faulty/damaged device, what do I do?
- I'm not happy with my order, what can I do?
- How do I report a defect with my order?
- Need help?
- I'm missing a device from my order. What do I do?
- My order didn't match the appearance grade