Back Market - Help Center - United Kingdom Help Centre home page

Go back to the shop

Back Market - Help Center - United Kingdom Help Centre home page

  1. Back Market - Help Center - United Kingdom
  2. Your orders
  3. Issues with an order

Issues with an order

  • How do replacement orders function?
  • Why it’s important to report any damage to your device
  • I received a faulty or damaged device. What do I do?
  • I'm not happy with my order, what can I do?
  • What if the appearance of my device doesn't meet my expectations?
Deutsch Deutsch (Österreich) Ελληνικά English (Australia) English (Ireland) English (United States) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska

Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

Get help with an order
For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (Australia) English (Ireland) English (United States) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska