Your orders
Need to check on an order, get a receipt, or let us know about an issue? See how to manage your orders here.iPhone, iPad
- I need help connecting my iPhone to my carrier
- I see “Invalid SIM” or “No SIM” on my iPhone/iPad
- How do I force restart my iPhone/iPad?
- Why is my iPhone showing an 'Important Message' or 'Unknown Part' warning from Apple?
- How do I change the keyboard on my iPhone/iPad?
- My phone makes noise when I take a picture, is this normal?
Smartphones
General questions
- How do replacement orders work?
- Why can't I connect to the Internet from my phone?
- Where can I find delivery and shipping info?
- Why it’s important to report any damage to your device
- I have an issue with my charger. What do I do?
- Why it’s important to check the state of your package and item after delivery