Our products are 100% good-as-new functionally speaking. That said, their physical appearance can vary and this variation in appearance is what we assess when we assign a product a grade (which you can see listed beside the diamond icon of each product available on Back Market). Here's our grade guide:
- Mint: No scratches, exterior looks new.
- For smartphones and tablets: the screen is intact and without scratches.
- Very good: Light scratches on the exterior, invisible from more than 8 inches away.
- For smartphones and tablets: the screen is intact and without scratches.
- Good: Light scratches on the exterior visible from more than 8 inches away.
- For smartphones and tablets: the screen is intact and without scratches.
- Fair: Light but visible scratches on the exterior.
- For smartphones and tablets: the screen may have small scratches, invisible when the device is on.
- Stallone: There may be visible scratches/dents on the external shell.
- For smartphones and tablets: the screen may have small scratches, invisible when it is on.
So just to repeat, the lower grades don't reflect poorly on the functionality of the products, just their looks - a lower grade just means that a product will have signs of use and/or impact on its backs and sides. That's right: character.
To reassure you again, all the screens are 100% tested and functional. As mentioned, it's only their aesthetic appearance that differs by grade:
- For “Good”, “Very Good” and “Mint” conditions, screens are fully intact and scratch-free.
- For “Stallone” and “Fair” conditions, the screen may have minor scratches that are invisible when the device is on.
Still hesitating? Just remember, if it turns out that you aren't satisfied with the product you receive, you have 30 days to return your device and request a full refund.