General questions

Privacy notice for identity verification (excluding biometric data processing)

How does liveness identity verification work?

Why can’t I find some features on my device?

Privacy notice for the liveness identity verification

How do replacement orders function?

I have an issue whith my charger. What do I do?

I received a faulty/damaged device. What do I do?

I'm not happy with my order, what can I do?

My order did not meet the aesthetic/grade descriptions. What do I do??