All you need to know about refurbishing
Refurbished Bible, all the answers to your questions before ordering
- What can I expect from each product grade?
- What accessories are included with my order? Are they originally branded?
- What kind of battery performance can I expect for each device?
- Do waterproof devices stay waterproof when they're refurbished, particularly smartphones?
- What is the "Japanese" collection?
- Is the unit sold in its original packaging?
- Does Back Market refurbish products?
- SIM card: what format, compatibility, etc.?
- Why is there a price difference on the same product?
- Where do the crossed-out prices on the product pages come from?