Covid-19 epidemic has no major impact on Back Market’s activities. More details
Back Market - Help Center - United Kingdom Help Centre home page
Go back to the shop
  1. Back Market - Help Center - United Kingdom
  2. Adopt a product
  3. All you need to know about refurbishing

All you need to know about refurbishing

Refurbished Bible, all the answers to your questions before ordering

  • What can I expect from each product grade?
  • What accessories are included with my order? Are they originally branded?
  • What kind of battery performance can I expect for each device?
  • Do waterproof devices stay waterproof when they're refurbished, particularly smartphones?
  • Does Back Market have sales?
  • What is the "Japanese" collection?
  • Is the unit sold in its original packaging?
  • Does Back Market refurbish products?
  • SIM card: what format, compatibility, etc.?
  • Why is there a price difference on the same product?
  • Where do the crossed-out prices on the product pages come from?
Back Market - Help Center - United Kingdom
Deutsch Deutsch (Österreich) English (US) Español Suomi Français (Belgique) Français (France) Italiano Nederlands Nederlands (België)