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Back Market - Help Center - United Kingdom Help Centre home page

  1. Back Market - Help Center - United Kingdom
  2. About buying refurbished
  3. All you need to know about refurbishing

All you need to know about refurbishing

Refurbished Bible, all the answers to your questions before ordering

  • Where does my refurbished device come from?
  • What are Premium devices and their benefits?
  • Android Smartphones: What battery life level should I receive my device with?
  • All about iPhone battery health
  • What can I expect from a refurbished MacBook battery?
  • How do I know how much storage (GB) I need?
  • What's the difference between locked and unlocked phones?
  • Refurbished in the UK, resold in the UK
  • Buy a Fairphone on Back Market - All you need to know
  • Is Back Market legit?
  • What condition will my device be in?
  • What accessories are included with my order? Are they originally branded?
  • How long can I expect my battery to last?
  • Are devices on Back Market guaranteed to be waterproof?
  • Which operating system is on the device?
  • Are items sold in their original packaging?
  • How do I find an item's technical specifications?
  • Does Back Market refurbish devices?
  • Simple guide to SIM cards and eSIMs
  • Why is there a price difference on the same product?
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To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

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Deutsch Deutsch (Österreich) Ελληνικά English (AU) English (IE) English (US) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska