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Back Market - Help Center - United Kingdom Help Centre home page

  1. Back Market - Help Center - United Kingdom
  2. About buying refurbished
  3. All you need to know about refurbishing

All you need to know about refurbishing

Refurbished Bible, all the answers to your questions before ordering

  • Where does my refurbished device come from?
  • What are Premium devices and their benefits?
  • Android Smartphones: What battery life level should I receive my device with?
  • iPhone and iPad: What battery life level should I receive my device with?
  • What you should know about refurbished MacBook battery health and longevity
  • Refurbished in the UK, resold in the UK
  • Buy a Fairphone on Back Market - All you need to know
  • Is Back Market legit?
  • What condition will my device be in?
  • What accessories are included with my order? Are they originally branded?
  • How long can I expect my battery to last?
  • Is the unit sold in its original packaging?
  • Does Back Market refurbish products?
  • Simple guide to SIM cards and eSIMs
  • Why is there a price difference on the same product?
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Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

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For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (AU) English (IE) English (US) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska