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Do all devices offer a Premium option?
What sellers can offer Premium devices on Back Market?
What should I do if my Premium device doesn't arrive as promised?
Are there any differences in warranty for Premium devices vs. other devices?
What’s Premium?
Premium devices are the best smartphones Back Market offers because:
- They have flawless screens and bodies that show no signs of use
- They contain 100% genuine manufacturer parts and batteries
- Their batteries come with a minimum of 90% capacity
Do all devices offer a Premium option?
No. Only select brands and models will have the Premium stock available. It’s based on the supply of high-quality refurbished devices available for those models, and will often be more recent models.
What sellers can offer Premium devices on Back Market?
Only a carefully vetted list of the highest quality sellers can sell Premium devices on Back Market. We choose them based on their excellent track record of quality, on-time delivery, and other factors to ensure you get the best value for your money.
What should I do if my Premium device doesn’t arrive as promised?
If a Premium device doesn’t match the promised quality don’t hesitate to contact us. We’ll gladly help you and don’t forget that you always have 30 days after delivery to change your mind about a purchase.
Are there any differences in warranty for Premium devices vs. other devices?
No. Everything sold on Back Market comes with the same 1-year warranty and 30-day change of mind policy.