Back Market - Help Center - United Kingdom Help Centre home page

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Back Market - Help Center - United Kingdom Help Centre home page

  1. Back Market - Help Center - United Kingdom
  2. About buying refurbished
  3. Refurbisher & Back Market

Refurbisher & Back Market

Any questions about our refurbishers?

  • Counterfeit items
  • Why does Back Market charge a service fee on my order?
  • How does Back Market verify accessories?
  • Are some refurbishers better than others on Back Market?
  • Can I choose my refurbisher on Back Market?
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Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

Get help with an order
For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (AU) English (IE) English (US) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska