Resolve Issues
An issue on your product? Need to open a ticket with the seller? Find all the infos needed here.Before sending back my product
Cancellation & retraction of your order
iPhone, iPad
Smartphones Android
MacBooks
General questions
- How do I ask for help on my order?
- My order arrived damaged. What can I do? 🤨
- I received a faulty/damaged device. What do I do?
- Not happy with your order? 😞
- How can I get in contact with the Back Market team?
- How do I ask for help on my order?