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Problem with my order

Browse these articles for help with specific devices and issues.

iPhone, iPad

  • I see 'invalid SIM' or 'no SIM' on my iPhone/iPad
  • Force Restart my iPhone/iPad
  • Why is my iPhone showing an “Important Message” or “Unknown Part” warning from Apple?
  • Wrong Keyboard on my iPhone/iPad
  • My phone makes noise when I take a picture, normal?

Smartphones Android

  • My phone is missing the inscription "CE" on the back cover, is it normal?
  • How can I find my IMEI number?
  • My phone is blacklisted 🤨

MacBooks

  • Troubleshooting MacBook charging & battery issues
  • How to reinstall macOS (Intel)
  • Set up my MacBook
  • Tips for common Mac keyboard and password issues

General questions

  • I have an issue with my charger. What do I do?
  • I received a faulty/damaged device, what do I do?
  • Not happy with your order? 😞
  • How do I ask for help on my order?
  • My order did not meet the aesthetic/grade descriptions. What do I do??
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