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  1. Back Market - Help Center - USA
  2. About buying refurbished
  3. Refurbisher & Back Market

Refurbisher & Back Market

Any questions about our refurbishers?

  • Is the phone 5G compatible?
  • I can't use my unlocked phone with my carrier
  • Using a prepaid SIM card on your device
  • Using your phone overseas?
  • Which iOS will my iPhone or iPad work with?
  • Back Market’s Quality Assurance Fee — the price of quality
  • How do we verify accessories?
  • Does Back Market work with clearance outlets/warehouses?
  • Where do Back Market orders ship from?
  • Are some refurbishers better than others on Back Market?
  • Can I shop from a specific refurbisher on Back Market?
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