Back Market is one of the world’s leading refurbished electronics marketplaces and operates in 18 countries. We work with over 1,500 closely vetted sellers worldwide, with the goal of improving customer experience so that buying refurb is as easy, simple, and safe for you as buying new electronics.
Here’s how we do that:
- Quality control — From the get-go our standards are high. In fact, only 1 out of 3 sellers that apply to sell through our website make the cut. From that point on, we continue to assess their performance with mystery shopping, onsite visits, and of course, our customers’ reviews.
- Safety nets — With electronics, issues often reveal themselves only after regular use. This is why we provide not only 30 days to change your mind but also a 1-year warranty, to make sure that you’re happy with what you’ve bought in the long term.
- Curation — Decision fatigue is really a thing. This is why we don’t ask you to scroll through all of our sellers’ listings to look for and compare their reviews and prices for a specific item. Our algorithm only shows you the very best value in terms of price and quality for each particular device configuration (i.e. model, storage, color, condition).
Also, we make sure you always know what you’re going to get. Apart from the specs, every item is given a grade, from Fair to Premium, describing how the item looks. Every item — regardless of the grade you choose — will be fully functional.
Through these efforts, our hope is that people like you will start making refurbished devices their first choice. We are a mission-driven company that believes refurbished electronics aren’t just an alternative to new devices — they’re better. That’s because they have more life experiences and a lower environmental impact. Learn about the lower environmental impact of refurbished devices
Buying refurb is a slower, more sustainable way to enjoy the electronics we’ve all come to rely on. And it doesn’t hurt that they’re more affordably priced.
So yes, we are super legit and have a strong sense of purpose. But you don’t have to take our word for it. See our customer reviews