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FAQ - Ireland Help Centre home page

  1. FAQ - Ireland
  2. About buying refurbished
  3. All you need to know about refurbishing

All you need to know about refurbishing

Refurbished Bible, all the answers to your questions before ordering

  • Where does my refurbished device come from?
  • What battery life level should I receive my device with?
  • All about iPhone battery health
  • What can I expect from a refurbished MacBook battery?
  • How do I know how much storage (GB) I need?
  • Buy a Fairphone on Back Market - All you need to know
  • What condition will my device be in?
  • What accessories are included with my order? Are they originally branded?
  • How long can I expect my battery to last?
  • Do waterproof devices stay waterproof when they're refurbished, particularly smartphones?
  • Which operating system is on the device?
  • Are items sold in their original packaging?
  • How do I find an item's technical specifications?
  • Does Back Market refurbish devices?
  • SIM card: what format, compatibility, etc.?
  • Why’s the price different at checkout?
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Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

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Deutsch Deutsch (Österreich) Ελληνικά English (AU) English (GB) English (US) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska