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FAQ - Ireland Help Centre home page

  1. FAQ - Ireland
  2. About buying refurbished

About buying refurbished

Everything you need to know about your device's second life.

All you need to know about operating systems

  • Mac and macOS compatibility guide
  • iPadOS compatibility guide
  • iOS compatibility guide

All you need to know about refurbishing

  • Where does my refurbished device come from?
  • What battery life level should I receive my device with?
  • All about iPhone battery health
  • What can I expect from a refurbished MacBook battery?
  • How do I know how much storage (GB) I need?
  • Buy a Fairphone on Back Market - All you need to know
See all 16 articles

Refurbisher & Back Market

  • What's Back Market’s Quality Assurance Fee?
  • How does Back Market verify accessories?
  • Are some refurbishers better than others on Back Market?
  • Can I shop items from a specific seller on Back Market?

Place an order

  • How do I buy a single compatible AirPod or case?
  • Can you help me find the right item?
  • Will I receive the same item shown in the photo?
  • How do I place an order?
  • What are the crossed-out prices on our website ?
  • Can I buy wholesale from Back Market?
See all 7 articles

Partnership / Sponsorship

  • How do I contact Back Market about selling or partnership opportunities?
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Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

Get help with an order
For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (AU) English (GB) English (US) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska