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  1. FAQ - Ireland
  2. About buying refurbished

About buying refurbished

Everything you need to know about your device's second life.

All you need to know about operating systems

  • Android compatibility guide
  • Windows 10 compatibility guide
  • Mac and macOS compatibility guide
  • Watch and WatchOS compatibility guide
  • iOS and iPad compatibility guide
  • iOS and iPhone compatibility guide

All you need to know about refurbishing

  • Buy a Fairphone on Back Market - All you need to know
  • What can I expect from each product grade?
  • What accessories are included with my order? Are they originally branded?
  • Do waterproof devices stay waterproof when they're refurbished, particularly smartphones?
  • What is the "Japanese" collection?
  • Is the unit sold in its original packaging?
See all 10 articles

Refurbisher & Back Market

  • How we verifiy accessories?
  • Does Back Market work with clearence outlets/warehouses?
  • Where do Back Market devices ship from?
  • Are some refurbishers better than others on Back Market?
  • Can I choose my refurbisher on Back Market?

Place an order

  • Why the price of the PS5 is higher than the price of a new unit
  • Google PlayStore applications are no longer compatible with Windows Phone?
  • Can I checkout as a guest?
  • How do I place an order?
  • What are the delivery times at Back Market?
  • What are the crossed-out prices on our website ?
See all 9 articles

Partnership / Sponsorship

  • Partnership & Sponsorship with Back Market
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