Back Market - Help Center - United Kingdom Help Centre home page

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Back Market - Help Center - United Kingdom Help Centre home page

  1. Back Market - Help Center - United Kingdom
  2. Payments
  3. Problem with my payment

Problem with my payment

Are you having issues with the payment of your order, or have you been a victim of fraud?

  • Why didn’t my transaction go through?
  • Why was my payment "refused" or "abandoned" during checkout?
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Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

Get help with an order
For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (AU) English (IE) English (US) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska