Payments

What payment methods are accepted on Back Market?

Why didn’t my transaction go through?

Why was my payment "refused" or "abandoned" during checkout?

General Info about Promo Codes

My promo code isn't working

How does the student offer work?

Refunds for orders purchased with a promo code

How do I refer friends and family to Back Market?

Proof of purchase and invoice, what will I find there?

Where can I find the receipt for my order?