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Back Market - Help Center - United Kingdom
Get answers to common payment questions.
Payment of your order
What payment methods are accepted on Back Market?
Problem with my payment
Why didn’t my transaction go through?
Why was my payment "refused" or "abandoned" during checkout?
General Info about Promo Codes
How does the student offer work?
Refunds for orders purchased with a promo code
How do I refer friends and family to Back Market?
Invoice and proof of purchase
Proof of purchase and invoice, what will I find there?
Where can I find the receipt for my order?