Payments

What payment methods are accepted on Back Market?

Payment Disputes (chargebacks)

Why didn't my payment go through?

Why didn’t my transaction go through?

Why was my payment "refused" or "abandoned" during checkout?

Can I Change My Payment Method?

Paying in installments (Buy Now, Pay Later)

Gift cards

General Info about Promo Codes

My promo code isn't working

How does the student offer work?

Refunds for orders purchased with a promo code

How do I refer friends and family to Back Market?

All about your proof of purchase and invoice

Where can I find the receipt for my order?