Back Market - Help Center - United Kingdom Help Centre home page

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Back Market - Help Center - United Kingdom Help Centre home page

  1. Back Market - Help Center - United Kingdom
  2. Choosing the right device
  3. Device grades and quality

Device grades and quality

  • All about obsolete computers
  • What are Premium devices and their benefits?
  • Android Smartphones: What battery life level should I receive my device with?
  • All about iPhone battery health
  • What can I expect from a refurbished MacBook battery?
  • What condition will my device be in?
  • What accessories are included with my order? Are they originally branded?
  • How long can I expect my battery to last?
  • Are devices on Back Market guaranteed to be waterproof?
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Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

Get help with an order
For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (Australia) English (Ireland) English (United States) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska