Back Market - Help Center - United Kingdom Help Centre home page

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Back Market - Help Center - United Kingdom Help Centre home page

  1. Back Market - Help Center - United Kingdom
  2. Returns and refunds
  3. Returning an item

Returning an item

  • How do I return an item I bought on Back Market?
  • How does Express Replacement work?
  • All you need to know about user accounts
  • Common questions about the return process
  • What if I change my mind about the item within the first 30 days?
  • How do I use the return label I was provided with?
  • Returns and refunds policy
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Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

Get help with an order
For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (Australia) English (Ireland) English (United States) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska