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Back Market - Help Center - United Kingdom
Returns and refunds
Returns and refunds
Want to send something back or wondering what comes next in the return process? Find out how to start a return and what to expect once it's on its way.
Returning an item
How do I return an item I bought on Back Market?
How does Express Replacement work?
All you need to know about user accounts
Common questions about the return process
What if I change my mind about the item within the first 30 days?
How do I use the return label I was provided with?
Refunds
How do refunds work at Back Market?
What happens to my refund if my card expires or my bank account is closed?
Returns and refunds policy