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Back Market - Help Center - Australia
Returns & refunds
Returns

Returns

Questions about the return procedures for your order?

Common questions about the return process

Returns and refunds policy

Can I get a temporary device while mine is being repaired?

Can I ship to a PO Box?

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Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

Get help with an order

For anything else, contact us with this form

Deutsch Deutsch (Österreich) Ελληνικά English (GB) English (IE) English (US) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska