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Back Market - Help Center - Australia
Returns & refunds
Returns & refunds
Follow these instructions for fast and easy returns and refunds.
Know before you ship
Everything you need to know about user accounts
Why it’s important to report any damage to your device
Returns
Returns instructions
Returns and refunds policy
Order cancellations
What if I change my mind about the item within the first 30 days?
Refunds
What happens to my refund if my card expires or my bank account is closed?