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Back Market - Help Center - Australia
Returns & refunds
Returns & refunds
Follow these instructions for fast and easy returns and refunds.
Know before you ship
How do I disconnect or remove my iCloud account?
Why it’s important to report any damage to your device
How do I sign out of my Google Account?
How do I disconnect or remove my Samsung account?
What's an iCloud account?
Returns
Returns instructions
Returns and refunds policy
Order cancellations
What if I change my mind about the item within the first 30 days?
Refunds
What happens to my refund if my card expires or my bank account is closed?
What’s an ARN and how do I find it?
