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Back Market - Help Center - Australia
Returns & refunds
Know before you ship

Know before you ship

Everything to know before sending back your item.

Everything you need to know about user accounts

Why it’s important to report any damage to your device

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Still need help?

To get in touch about an order, go to “Orders” and select “Ask for help” next to the one in question. We’ll get back to you within 1 business day.

Go to Orders

For any other questions, contact us here.

Deutsch Deutsch (Österreich) Ελληνικά English (GB) English (IE) English (US) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina svenska