Smartphone troubleshooting
41 articles
- Why is my device locked?
- What’s the Pixel 6a battery performance program, and am I eligible?
- Caring for your Galaxy Z Flip device
- Everything you need to know about Apple Pencil
- Why does my iPhone shut down or restart unexpectedly?
- How do I force restart my iPhone/iPad?
- Why doesn't my unlocked phone work with my carrier?
- Why can't I connect to the Internet from my phone?
- How do I connect my Android to my carrier?
- I see “Invalid SIM” or “No SIM” on my iPhone/iPad
- I need help connecting my iPhone to my carrier
- Why is my iPhone showing an 'Important Message' or 'Unknown Part' warning from Apple?
- Why does my Android shut down or restart unexpectedly?
- My device doesn't turn on
- Why does my battery drain so quickly?
- My device's battery capacity is below 80%
- Why isn't my battery charging?
- My phone makes noise when I take a picture, is this normal?
- My microphone doesn’t work
- My device's sensors don't work properly
- Why can't I update my phone?
- What do I need to know about eSIM?
- Finding your IMEI number
- Why did I get a blocklisted device?
- Why can't I install apps on my phone?
- What's wrong with my phone's button or switch?
- Why doesn't the GPS on my phone work?
- My device's Touch has issues
- My phone's plugs and sockets aren't working
- Facial recognition/Face ID isn't working
- Why is my battery heating up/swelling?
- My refurbished device has a display issue
- My headset and/or phone jack aren't working
- Why isn't vibrate mode working on my phone?
- Why can't people hear me on calls?
- My camera doesn't work and/or has a black screen
- Why can't my device pick up the network?
- My camera can't focus
- Why can't I turn off the camera sound on my phone?
- My phone camera's zoom doesn't work
- Why isn't my device's camera flash working?