You can manage promotional emails and app notifications in your Back Market account or app settings. To stop receiving SMS messages or survey emails, you need to email Back Market with your account details.
How do I stop receiving promotional emails from Back Market?
You can unsubscribe from Back Market promotional emails in your Back Market account, or by using the link in the email itself.
After you unsubscribe, your email will no longer appear on our mailing list, but you will still receive emails related to any orders you place or requests you make.
Turn off promotional emails in your Back Market account
To turn off promotional emails, follow these steps:
Log in to your Back Market account.
Select your initial in the top right corner > "Profile".
In "Email preferences", turn off the options you no longer want to receive.
Unsubscribe from a Back Market promotional email
Select the "Unsubscribe" link in any Back Market promotional email.
How do I stop receiving push notifications from the Back Market app?
To manage the push notifications you receive from the Back Market app on your mobile device, follow these steps:
Open the Back Market app.
Select your initial in the top left corner > "Notifications".
In "Notifications", turn off the notification types you no longer want to receive.
You can turn off notifications about promotions, notifications about your orders, or both.
How do I stop receiving SMS messages from Back Market?
Back Market occasionally sends SMS messages related to your order or Trade-in. To stop receiving these SMS messages, send an email to the email address accessible under this link that includes the following:
First name
Last name
Email address linked to your Back Market account
How do I stop receiving survey emails from Back Market?
Back Market occasionally sends survey emails related to your order or your contact with Back Market Customer Care. To stop receiving these survey emails, send an email to the email address accessible under this link that includes the following:
First name
Last name
Email address linked to your Back Market account