How do I enable two-factor authentication (2FA) on my Back Market account?
To enable two-factor authentication on your Back Market account, follow these steps while logged in:
Log in to your Back Market account.
Select your initial in the top right corner.
Go to "Profile" > "Person details".
Select "Enable two-factor authentication".
Once you finish, you'll see "Two-factor authentication enabled", and your Back Market account is secured with two-factor authentication.
How do I disable two-factor authentication (2FA) on my Back Market account?
To disable two-factor authentication on your Back Market account, follow these steps:
Log in to your Back Market account.
Select your initial in the top right corner.
Go to "Profile" > "Personal details".
Select "Disable two-factor authentication".
Two-factor authentication is now disabled and your Back Market account no longer has the extra layer of security from the 6-digit email verification code.
What happens to two-factor authentication (2FA) if I change my email address on Back Market?
If you update the email address on your Back Market account, two-factor authentication is automatically disabled and to protect your account again you will need to re-enable it.
What should I do if I receive a two-factor authentication (2FA) verification code I didn't request?
If you receive a Back Market two-factor authentication verification code without trying to log in, someone may be attempting to access your Back Market account.
Back Market Customer Care recommends the following steps:
Check your email account for suspicious activity.
Use a strong and unique password for each of your accounts.