Need help with an order?

For any question related to your order, the easiest way is to contact the seller from your customer account

Contact my seller

Manage my orders

Frequently asked questions

Your answer can certainly be found in the articles below!

Back Market is a marketplace and our merchants should always be on hand to answer any questions relating to your order. However, if you have already contacted then but wish to also talk to a Back Market representative, you can directly contact us here.