Back Market - Help Center - USA Help Center home page

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Back Market - Help Center - USA Help Center home page

  1. Back Market - Help Center - USA
  2. Returns & refunds
  3. Returns

Returns

  • How do I return an item I bought on Back Market?
  • Common questions about the return process
  • Returns and refunds policy
  • Can I get a temporary device while mine is being repaired?
  • Can I ship to a PO Box? What about an APO/FPO Box?
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Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

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For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (AU) English (GB) English (IE) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska