Returns and refunds
Want to send something back or wondering what comes next in the return process? Find out how to start a return and what to expect once it's on its way.Returning an item
- How do I return an item I bought on Back Market?
- All about Express Replacement
- Everything you need to know about user accounts
- Common questions about the return process
- What if I change my mind about the item within the first 30 days?
- How do I use the return label I was provided with?