So, you bought AirPods and need to find their serial number but don't know how to get it? Here's a quick guide that will walk you through 2 easy methods for finding it.

Using another Apple device

• Go to “Settings” > “Bluetooth” > “Select your AirPods in the list” > “More info”.
• In the “About” section at the bottom of the screen you’ll find your AirPods’ serial number.

On the AirPods themselves

• AirPods or AirPods Pro: the serial number is written in small lettering inside the top of the charging case.
• AirPods Max: the serial number is written in small lettering behind the ear cushion on the left side.

No luck? 

Contact Back Market Customer Care

If you've already opened a service request with us and your device needs to be returned for a repair, replacement, or refund, follow these return instructions, using the return label you were provided with.