Members of the military, veterans, and their families get an extra 10% off everything on our site. Just complete the SheerID verification process to get your code today.
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What are the eligibility requirements?
What do I need to provide to be verified?
I’m getting an error during the submission process — what can I do?
My document was rejected — what can I do?
What are the military promo code conditions?
What delivery locations are available?
My code isn’t working at checkout
I used my code, but my order was canceled or refunded
What are the eligibility requirements?
Those eligible are:
- Active duty members
- Reservists
- National Guard members
- Military family
- Veterans
- Retirees of the US Army, Navy, Air Force, Marine Corps, and Coast Guard
Back Market uses SheerID, a trusted partner, to verify that you are eligible for the offer. Learn more about SheerID via their Help Center FAQ
How do I get my promo code?
Step 1. Create a Back Market account by entering your email
Step 2. Fill out the SheerID form linked on our military discount page
You’ll receive your 10% single-use promo code in an email from SheerID (verify@sheerid.com).
What do I need to provide to be verified?
As you fill out the SheerID verification form, you’ll need to share more about how you qualify for the military promo. This includes:
- Your current status
- Your most recent branch of service
- First and last name, as shown on military records
- Date of birth
- Personal email address
- (if asked) Personal mobile phone number, that can receive SMS text messages
You'll also need to submit a government-issued document that shows:
- First and last name (ensure that your name matches the one you entered)
- Branch of service
- Your current affiliation with the armed services
- Your discharge date (if applicable)
Note that any documents sent to SheerID will be permanently deleted. Feel free to cover up any sensitive information that’s unrelated to proving your eligibility.
See the FAQ on SheerID’s Help Center
I’m getting an error during the submission process — what can I do?
Sometimes SheerID is unable to verify you using the information submitted. Please check your information for accuracy, and make sure to use your own mobile device or computer.
Contact SheerID's support team if you’re still having problems
My document was rejected — what can I do?
If your document is rejected, the email from SheerID will explain what was wrong. Send a different document here
Please remember that Back Market has no power in the verification process. If you have any problems just reach out to SheerID. Contact the SheerID Support Team via their contact form
What are the military promo code conditions?
This offer is valid for one year starting from the date the promo code was received. It can be used once per user per year for all purchases starting at $1. The promo code can be used with all items sold on Back Market, but is non-transferable and can’t be combined with existing offers or promotions.
How do I use my promo code?
During checkout, you’ll see a field to enter the promo code on the payment page. Copy and paste your code into this field. Select “Check this code,” and you’re good to go!
What delivery locations are available?
For customers in the US, we ship within the 48 contiguous states. Shipping to Hawaii, Alaska, and US territories isn’t available right now.
We're currently unable to ship to military and diplomatic locations. But we're working on a solution to support these locations, troops, and staff. Stay tuned.
My code isn’t working at checkout
There could be a few reasons why it’s not working. Check out our article about common promo code issues to figure out what’s going on
I used my code, but my order was canceled or refunded
Since your promo code can only be used once, we’ll need to generate a new one for you. Learn how to request a new promo code