Payments

What payment methods are accepted on Back Market?

How do split payments work with Affirm?

Why was my payment declined during checkout?

Why didn’t my transaction go through?

Why was my payment 'refused' or 'abandoned' during checkout?

Gift cards

All about Back Market promo codes

My promo code isn’t working

How does the student offer work?

How does the military offer work?

If my order was canceled/refunded, can I use the same promo code again?

All about your proof of purchase and invoice

How can I request an invoice?