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Back Market - Help Center - USA Help Center home page

  1. Back Market - Help Center - USA
  2. Payments

Payments

Get answers to common payment and checkout questions.

Payment methods

  • Can I change my payment method?
  • Paying in installments (Buy Now, Pay Later)
  • What payment methods are accepted on Back Market?

Promo codes and offers

  • How do gift cards work at Back Market?
  • All about Back Market promo codes
  • My promo code isn’t working
  • How does the student and educator offer work?
  • How does the military offer work?
  • If my order was canceled/refunded, can I use the same promo code again?
See all 7 articles

Checkout and payment issues

  • Payment Disputes (chargebacks)
  • Why didn't my payment go through?
  • What's Back Market’s Quality Assurance Fee?
  • Why’s the price different at checkout?
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Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

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For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (Australia) English (United Kingdom) English (Ireland) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska