Thank you for your interest in getting in contact with Back Market. To start, if you're already a customer looking to get in contact with someone regarding a purchase, contact the seller on your Back Market account. The seller is the best person to answer your purchase-related questions.
If the seller doesn't respond within 1 business day, or if you need additional support, reach out to our Customer Care team. Also, feel free to get in touch with us if you're not a customer just yet and have questions.
Contacting through your Back Market account
With your account, you can track your order and make sure it's getting to you safe and sound or contact the seller directly if your order is taking too long (or if you have any other questions for them).
For help creating an account, check out this article:
Looking to become a seller or partner with us?
We're psyched that you want to partner with us! Here’s how that works:
- If you're interested in becoming a seller, register on this form
- For all other partnerships, drop us a line at email@example.com
Our team will get back to you as soon as possible. We’re excited you want to join our mission to make buying used electronics mainstream!