Thank you for your interest in getting in touch with Back Market. To start, if you're already looking to get in contact with someone regarding a previous purchase, please reach out to Back Market Customer Care by logging in to your Back Market account > "My orders" > "Ask for help".
Also, feel free to get in touch with us if you're not a customer yet and have questions.
Contacting through your Back Market account
With your account, you can track your order to make sure it's getting to you safe and sound or contact Back Market Customer Care directly if your order is taking too long (or if you have any other questions for us).
Need help creating an account? Learn how to create a Back Market account
Looking to become a seller or partner with us?
We're psyched that you want to partner with us! Here’s how that works:
- Register via this form to start the process of becoming a seller
- For all other partnerships, drop us a line at: partnership@backmarket.com
Our team will get back to you as soon as possible.