We want to give our Backers as much peace of mind as possible when choosing refurbished goods. This is why we offer a 1-year limited warranty for all orders. Our 1-year warranty covers any and all product defects for hardware and software. Just one of the many ways we've got your back.😉
Under this warranty, the seller is obligated to repair or offer a replacement for a defective device. You're only eligible for a refund if the seller can NOT repair or replace the defective device for you.
The 1-year limited warranty does NOT cover cracked screens and damages to the device caused by the customer. 🚫
- VERY IMPORTANT: The moment your device becomes defective, you MUST communicate ALL of the issues you are encountering with your device.
If you don't report all of the defects to the seller, the seller can reject your defect claim, and the seller is not obligated to repair or replace your defective device.
Further questions? You can contact us directly via this contact form. ✌️