Smartphone troubleshooting
- What’s the Pixel 6a battery performance program, and am I eligible?
- Why is my device locked?
- Why can’t I find some features on my device?
- Caring for your Galaxy Z Flip device
- All you need to know about the Apple Pencil
- Why does my iPhone shut down or restart unexpectedly?
- I see 'invalid SIM' or 'no SIM' on my iPhone/iPad
- How do I force restart my iPhone/iPad?
- Why is my iPhone showing an “Important Message” or “Unknown Part” warning from Apple?
- Why does my Android shut down or restart without warning?
- My device doesn’t turn on
- Why does my battery drain so quickly?
- My device’s battery capacity is below 85%
- Why isn’t my battery charging?
- My phone makes noise when I take a picture, normal?
- My microphone doesn’t work
- My device’s sensors don’t work properly
- Why can’t I update my phone?
- What do I need to know about eSIM?
- Finding your IMEI number
- Why did I get a blocklisted device?
- Why can't I install apps on my phone?
- Why doesn’t the GPS on my phone work?
- What’s wrong with my phone’s button or switch?
- My device's Touch has issues
- My phone’s plugs and sockets aren’t working
- Facial recognition/Face ID isn’t working
- My device has a display issue
- Why is my battery heating up/swelling?
- My headset and/or phone jack aren’t working