Payments

What payment methods are accepted on Back Market?

Why didn’t my transaction go through?

Impossible to place an order: "payment refused" or "payment abandoned".

General info about Promo Codes

My promo code isn't working

How does the student offer work?

Refunds for orders purchased with a promo code

How to refer friends and family to Back Market

Proof of purchase and invoice, what will I find there?

Where can I find the receipt for my order?