Back Market - Help Center - United Kingdom Help Centre home page

Go back to the shop

Back Market - Help Center - United Kingdom Help Centre home page

  1. Back Market - Help Center - United Kingdom
  2. Device help and troubleshooting
  3. Setting up your device

Setting up your device

  • How to set up your 'new' iPhone
  • Tips for common Mac keyboard and password issues
  • How do I set up my MacBook?
  • How do I enter my Access Point Name (APN) settings on Android?
  • How do I change the language on my phone?
  • Why isn’t my Mac charging?
  • Why doesn’t my MacBook battery hold a charge very long?
  • My Mac’s power cable isn’t working
  • My Mac won’t turn on
  • One or more of my Mac’s features or accessories aren’t working
  • My Mac is in the wrong language
  • My Mac keeps freezing or running slow
  • My Mac is overheating and/or making loud fan noises
  • I forgot my password and I’m locked out of my Mac
  • Issues with my macOS
  • My Mac’s Wi-Fi and/or Bluetooth aren’t working
  • My Mac has an issue with its connectors
  • My Mac’s audio isn’t working
  • All about eSIM
  • How to restore a device to factory settings
Deutsch Deutsch (Österreich) Ελληνικά English (Australia) English (Ireland) English (United States) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska

Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

Get help with an order
For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (Australia) English (Ireland) English (United States) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska