Back Market - Help Center - United Kingdom Help Centre home page

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Back Market - Help Center - United Kingdom Help Centre home page

  1. Back Market - Help Center - United Kingdom
  2. About Back Market and refurbishing
  3. How do Back Market and refurbishing work?

How do Back Market and refurbishing work?

  • Product safety information
  • Where does my refurbished device come from?
  • Counterfeit items
  • Refurbished in the UK, resold in the UK
  • How does Back Market verify accessories?
  • Is Back Market legit?
  • Will I receive the same item shown in the photo?
  • What are the crossed-out prices on our website ?
  • Are some refurbishers better than others on Back Market?
  • Are items sold in their original packaging?
  • Does Back Market refurbish devices?
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Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

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For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (Australia) English (Ireland) English (United States) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska