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  1. Back Market - Help Center - United Kingdom
  2. Troubleshooting & setup

Troubleshooting & setup

Smartphones

  • Why isn’t my device’s Touch working properly?
  • My device has a display issue
  • My device doesn’t turn on
  • Why can’t people hear me on calls?
  • Why can’t my device pick up the network?
  • What’s wrong with my phone’s button or switch?
See all 25 articles

Beats earbuds

  • What’s wrong with my Beats?

MacBooks

  • Tips for common Mac keyboard and password issues
  • How do I set up my MacBook?
  • Why isn’t my Mac charging?
  • My MacBook battery doesn’t hold a charge for very long
  • My Mac’s power cable isn’t working
  • My Mac won’t turn on
See all 16 articles

Windows Laptops

  • My laptop’s sound isn’t working
  • My laptop is too slow
  • My laptop’s webcam isn’t working
  • My laptop is overheating
  • My laptop’s Wi-Fi and/or Bluetooth aren’t working
  • There’s an issue with my laptop’s operating system (OS)
See all 14 articles

AirPods

  • My AirPods don’t work properly
  • How do I find my AirPods’ serial number?
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