Do you have difficulties charging your AirPods? Do they sometimes disconnect? Or people can’t hear you properly on a call? Those issues may seem unrelated, but they actually have something in common: more often than not, resetting AirPods resolves the issue. Read on for how to do it.

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How to reset your AirPods

I only hear sound in one of my AirPods

How to reset your AirPods

• Ensure the charging case is fully charged.
• Put both AirPods in the charging case for a minute with the lid closed.
• Open the case with your other Apple device next to it.
• On your other Apple device go to “Settings” > “Bluetooth” > “More Info (next to your AirPods)” > “Forget this device” > “Confirm”.
• Keep your case open with your AirPods in it. 
• Press and hold the button on the back of the case for 15 seconds until its light turns white.
• Put your AirPods next to your other Apple device and follow the steps displayed on your screen to reconnect your AirPods.
• Play some music or other audio to see if the issue has been resolved.

I only hear sound in one of my AirPods

If one of your AirPods works just fine, but the other doesn’t, you can troubleshoot the 3 most common causes of this issue: a clogged AirPod, a charging issue or an unbalanced setting. Go through each of these solutions in this order:

Step 1. Clean your AirPods

What type of cleaning product should you use?

Don’t submerge your AirPods in the cleaning solution. Instead, take a delicate and thin cloth, dry it, and remove any lint. Dip the cloth in the correct cleaning solution. Then gently clean your AirPods and their case.

Step 2. Check the battery

• Make sure the charging case is fully charged.
• Put the two AirPods in the charging case for a minute.
• Open the case with your other Apple device next to it.
• Make sure both your AirPods are charged and try listening to some music or other audio.

If the issue remains, move on to the next step.

Step 3. Check the balance

Go to “Settings” > “Accessibility” > “Audio/Visual” > “Balance”. Make sure that the balance is set to the middle, as this could be the cause of your issue. If it is in the middle, try resetting your AirPods as described above.