So, you bought AirPods and need to find their serial number, but don’t know how to get it? Here’s a quick guide that will walk you through 2 easy methods for finding it.
Using another Apple device
- Go to “Settings” > “Bluetooth” > “Select your AirPods in the list” > “More info”.
- In the “About” section at the bottom of the screen you’ll find your AirPods’ serial number.
On the AirPods themselves
- AirPods or AirPods Pro: the serial number is written in small lettering inside the top of the charging case.
- AirPods Max: the serial number is written in small lettering behind the ear cushion on the left side.
If you’ve already opened a service request with us and your device needs to be returned for a repair, replacement or refund, follow these return instructions, using the return label you were provided with.