If your iPhone or iPad isn’t responding and you can’t turn it off and on, try forcing it to restart. Note that this will not delete any data.
For iPads & iPhone 8, X, and newer:
- Quickly press and release the volume up button.
- Quickly press and release the volume down button.
- Press and hold the side button until the Apple logo appears, and then release. (The screen will temporarily go black as the iPhone/iPad shuts down and reboots.)
- Keep holding the side button until you see the Apple logo.
iPhone 7/7 Plus:
- Press and hold the sleep/wake and Volume Down buttons simultaneously for at least 10 seconds.
- Keep holding both buttons for about 10 seconds, until the Apple logo appears.
iPhone 6/6 Plus/6s/6s Plus/5/5s/SE (1st Gen.):
- Press and hold the home button.
- Without releasing the home button, press and hold the sleep/wake.
- Press both buttons simultaneously for about 10 seconds, until the Apple logo appears.