Promo codes, vouchers, and referral codes, are all different types of special codes that you can apply to your cart for a discount on your order.
Please remember that these are given only through Back Market and our partners. Be careful not to trust any codes you find floating around online.
If you have a specific question, check out our dedicated page for each offer:
How do I use my promo code?
During checkout, you'll see a field to enter your promo code on the payment page. Copy and paste your code into this field. Select "Check this code", and you're good to go!
How will the promo code be applied?
Your promo code will be applied to the devices in your cart. It doesn't cover:
- Taxes
- Protection Plan
- Additional shipping costs
- Back Market Quality Assurance Fee
Only one promo code can be used per order.
What if my promo code has a higher value than my order?
The price of your order needs to be more than the promo code amount. If not, any extra value from your code will be lost. Consider adding a refurbished accessory to your order.
What if I forgot to add my promo code to my order?
Unfortunately, promo codes can't be applied to orders you've already placed. Save it for your next order.
Why isn't my promo code working?
There could be a few reasons why it’s not working. Check out our article on common promo code issues
What if my order was canceled or refunded after I used a promo code?
Unfortunately promo codes are non refundable unless otherwise provided.
Can I use a promo code more than once?
Most promo codes are single-use. This means that if your order is refunded, you won't be able to use the code again.