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Back Market - Help Center - Australia Help Centre home page

  1. Back Market - Help Center - Australia
  2. Payments

Payments

Get answers to common payment and checkout questions.

Payment methods

  • Can I change my payment method?
  • Paying in installments (Buy Now, Pay Later)
  • Which payment methods are accepted on Back Market?

Promo codes and offers

  • General Info about Promo Codes
  • My promo code isn't working
  • How does the student offer work?
  • Refunds for orders purchased with a promo code
  • How do I refer friends or family to Back Market?

Checkout and payment issues

  • Payment Disputes (chargebacks)
  • Why didn't my payment go through?
  • What's Back Market’s Quality Assurance Fee?
  • Why’s the price different at checkout?
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Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

Get help with an order
For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (United Kingdom) English (Ireland) English (United States) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska