How does the military offer work?

Members of the military, veterans, and their families get an extra 10% off everything on our site. Just complete the SheerID verification process to get your code today.

What are the eligibility requirements?

Those eligible are:

Active duty members
Reservists
National Guard members
Veterans
Retirees of the US Army, Navy, Air Force, Marine Corps, and Coast Guard
Married partners and children of the above-mentioned

Back Market uses SheerID, a trusted partner, to verify that you are eligible for the offer. Learn more about SheerID via their Help Center FAQ

How do I get my promo code?

Step 1. Create a Back Market account by entering your email

Step 2. Fill out the SheerID form linked on our military discount page

You’ll receive your 10% single-use promo code in an email from SheerID (verify@sheerid.com).

What do I need to provide to be verified?

As you fill out the SheerID verification form, you’ll need to share more about how you qualify for the military promo. This includes:

Your current status
Your most recent branch of service
First and last name, as shown on military records
Date of birth
Personal email address
(if asked) Personal mobile phone number, that can receive SMS text messages

You'll also need to submit a government-issued document that shows:

First and last name (ensure that your name matches the one you entered)
Branch of service
Your current affiliation with the armed services
Your discharge date (if applicable)

Feel free to cover up any sensitive information that’s unrelated to proving your eligibility. If you want to know more about how SheerID processes your personal data go to SheerID Privacy Policy

See the FAQ on SheerID’s Help Center

I’m getting an error during the submission process — what can I do?

Sometimes SheerID is unable to verify you using the information submitted. Please check your information for accuracy, and make sure to use your own mobile device or computer.

Contact SheerID's support team if you’re still having problems

My document was rejected — what can I do?

If your document is rejected, the email from SheerID will explain what was wrong. Send a different document here

Please remember that Back Market is not involved in the verification process. If you have any problems just reach out to SheerID. Contact the SheerID Support Team via their contact form

What are the military promo code conditions?

This offer is valid for one year starting from the date the promo code was received. It can be used once per user per year for all purchases starting at $1. The promo code can be used with all items sold on Back Market, but is non-transferable and can’t be combined with existing offers or promotions.

How do I use my promo code?

During checkout, you’ll see a field to enter the promo code on the payment page. Copy and paste your code into that field. Select “Check this code,” and you’re good to go!

What delivery locations are available?

For customers in the US, shipping is available within the 48 contiguous states. Shipping to Hawaii, Alaska, and US territories isn’t available right now.

Shipping to military and diplomatic locations is currently not available. But we're working on a solution to support these locations, troops, and staff. Stay tuned.

My code isn’t working at checkout

There could be a few reasons why it’s not working. Check out our article about common promo code issues to figure out what’s going on

I used my code, but my order was canceled or refunded

Unfortunately promo codes are non refundable unless otherwise provided. That said, if your order was canceled by the seller, your promo code will be reactivated. Just reach out to us via the conversation in your Back Market "Orders page" and selecting the "Get help" button next to your order.