Back Market Support

Get answers to common payment and checkout questions.

Payments

Paying with Apple Pay on Back Market

Can I change my payment method?

Paying in installments (Buy Now, Pay Later)

What payment methods are accepted on Back Market?

Payment methods

How do gift cards work at Back Market?

How do Back Market promo codes work?

My promo code isn’t working

How does the student and educator offer work?

How does the military offer work?

If my order was canceled/refunded, can I use the same promo code again?

How do I refer friends and family to Back Market?

Promo codes and offers

Payment Disputes (chargebacks)

Why didn't my payment go through?

What's Back Market’s Quality Assurance Fee?

Why’s the price different at checkout?

Checkout and payment issues

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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