Back Market Support

Need to check on an order, get a receipt, or let us know about an issue? See how to manage your orders here.

Your orders

How do I place an order?

I see an unexpected charge from Back Market

Why was my order cancelled ?

Order management

All about your proof of purchase and invoice

Where can I find the receipt for my order?

Receipts and proof of purchase

How do replacement orders function?

Why it’s important to report any damage to your device

I received a faulty or damaged device. What do I do?

I'm not happy with my order, what can I do?

What if the appearance of my device doesn't meet my expectations?

Issues with an order

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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