Back Market - Help Center - USA Help Center home page

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Back Market - Help Center - USA Help Center home page

  1. Back Market - Help Center - USA
  2. Problem with my order
  3. iPhone, iPad

iPhone, iPad

  • I need help connecting my iPhone to my carrier
  • I see “Invalid SIM” or “No SIM” on my iPhone/iPad
  • How do I force restart my iPhone/iPad?
  • Why is my iPhone showing an 'Important Message' or 'Unknown Part' warning from Apple?
  • How do I change the keyboard on my iPhone/iPad?
  • My phone makes noise when I take a picture, is this normal?
  • How to set up your 'new' iPhone
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Still need help?

To get in touch about an order, go to “Orders” and select “Get help” next to the one in question. We’ll get back to you within 1 business day.

Get help with an order
For anything else, contact us with this form
Deutsch Deutsch (Österreich) Ελληνικά English (AU) English (GB) English (IE) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska