My order's arrived, but I have a problem
Do you have any questions about your product once it has been received? You have received your product and not satisfied?
- How do I know which frequency my carrier uses?
- I bought an unlocked phone from Back Market. Why can’t I activate iton my network?
- Force Restart for iPhone
- How do I ask for help on my order?
- Why is it important to check the state of the package and the product post delivery?
- My order arrived damaged. What can I do? 🤨
- I received a faulty device. What do I do?
- I'm not happy with my product/order, what can I do?
- I'm unhappy with the accessories that came with my device. What are my options?
- How can I get in contact with the seller(s) of my order?
- How do I report a defect for my order?
- Who you gonna call? Back Market!
- I'm missing the "CE" sign on the back of my phone, is that normal?
- How can I find my IMEI number?
- My phone is blacklisted 🤨
- My phone makes noise when I take a picture, normal?
- I'm missing a device from my order. What do I do?
- My order did not meet the aesthetic/grade descriptions. What do I do??